Have you ever tried to purchase more ANLAS using your tablet tier subscription, only to find that the payment page doesn’t load? You’re not alone. Many users have reported this frustrating issue, where clicking the payment option doesn’t take them to the payment page, but instead shows a separate page displaying their subscription ANLAS and paid ANLAS with no option to continue payment.
## What’s Going On?
It’s possible that there’s a glitch in the system that’s preventing the payment page from loading. This could be due to a technical issue on the platform’s end or a problem with your subscription.
## Troubleshooting Steps
Before you start troubleshooting, make sure you’re using the correct subscription tier and that your account is up to date. Here are some steps you can take to try and resolve the issue:
– **Check your internet connection**: Ensure that your internet connection is stable and working properly.
– **Clear your cache**: Try clearing your browser’s cache and cookies to see if that resolves the issue.
– **Contact customer support**: Reach out to the platform’s customer support team to report the issue and ask for their assistance.
## Conclusion
Purchasing ANLAS should be a seamless process, but sometimes technical issues can get in the way. By following these troubleshooting steps, you may be able to resolve the issue and complete your payment. If you’re still having trouble, don’t hesitate to reach out to customer support for further assistance.